A person working as a Help Desk Manager It in India will on average earn $30346 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $30,346.00 |
| Weekly salary | $583.58 |
| Daily salary | $83.14 |
| Hourly salary | $10.39 |
This means help desk manager it salary is above average!
Job Industry: information technology
Description: A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.
Tagged with: Help Desk Manager, IT Support, Technical Troubleshooting, Customer Service, Team Management, Incident Resolution