Jobs in India

Job Description: Demonstrates flexibility and ownership & manage the overall performance of Programs in terms of quality and delivery of service.

Job Description: Should have at least 3 months collection experience. Involves Data Analysis & careful scrutinizing of the details provided by the clients.

Job Description: Instruct staff in quality control and analytical procedures. Assist with auditing, writing, revising and verifying quality standards and developing forms and…

Job Description: You will be responsible for content review to ensure content quality and community ecological security. You will perform daily system audits, error analysis,…

Job Description: Drawing feedback and checking quality of maintenance. Function: ITES / BPO / KPO / Customer Service / Operations. Keeping track of latest industry trends.

Job Description: Knowledge of quality audit tools. 1 Linguistic (Telugu Language) and 1 General Language. Auditing calls & timely feedback's.

Job Description: Handling of quality database of department. Participates in design of call monitoring formats and quality standards.

Job Description: The key role of call center quality assurance is ensuring that the agents provide quality service in line with the organizational objectives.

Job Description: 2 Years previous Work Experience in BPO as QA. Good command over English with fluency in Hindi or Telugu or Malayalam or Tamil or Kannada.

Job Description: The Quality analyst will be responsible for end-to-end process audit by evaluating customer queries and their resolution to identify process gaps.

Job Description: Candidates should have minimum of 6 months of experience as a Quality Analyst in Inbound BPO. Should be willing to work in rotational Shifts.

Job Description: Should be well versed with developing quality guidelines for the process. Ensure that the process is adhering to the prescribed quality parameters.

Job Description: Interact with various resources at workspace like a business, development as well as analyst teams. To monitor calls/emails/chats on the evaluation form.

Job Description: Robust quality assurance program, creating a team of analysts and. Quality service in line with the organizational objectives.

Job Description: Focus on quality and customer service. Uses quality monitoring data management system to compile and track performance at team and individual level.

Job Description: Quality of life offered in terms of handsome salary ,. Portfolio quality thereby improving the bottom line of its client’s.

Job Description: To give need-based coaching and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in…

Job Description: Draft quality assurance policies and procedures. Ensure ongoing compliance with quality and industry regulatory requirements.

Job Description: Focus on quality and customer service. Responses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat,…

Job Description: Design quality regulations and evaluations based on monitoring data flow against quality standards. In-depth understanding of service quality assurance…

Job Description: Qualfication BA (English) / MA (English) / Mass Communication / MBA - Operation. Minimum Qualification: BA (English) / MA (English) / Mass Communication / MBA -…

Job Description: Focus on quality and customer service. Responses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat,…

Job Description: Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and…

Job Description: Create productive relationships with and between key stakeholders Ensure that solution and application support documentation is maintained to the highest…

Job Description: Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services.